Legal

Privacy Policy

This Privacy Policy explains what information DeskAndSite processes for the AI receptionist software and any optional website services, and how we handle that data.

Last updated: June 28, 2026

Information we collect

We may process contact details, business information, opening hours, FAQ material, call metadata, call transcripts or summaries, booking details, website content, form submissions, domain settings, and product usage data.
When you use our website, we may also process basic technical information such as browser type, device information, and usage data.

How we use information

We use information to provide the AI receptionist software, structure inbound calls, route inquiries, send owner updates, perform website work, and improve the service.
We may also use information to communicate with you about your account, billing, support, or service-related updates.

Sharing with third parties

To deliver the product and optional services, we may work with third-party providers for telephony, voice AI, hosting, domains, email, analytics, calendar services, and related infrastructure.
We do not sell personal information to third parties.

Retention and security

We use reasonable technical and organizational measures to protect data, but no system can guarantee absolute security.
Data is retained only as long as needed to provide the product, support legitimate business needs, or meet legal obligations.

Your rights

Depending on your location, you may have rights to access, correct, delete, or object to certain personal data processing.
Requests can be sent to hello@deskandsite.shop.

Contact

If you have any questions about this Privacy Policy, contact us at hello@deskandsite.shop.