Legal
Privacy Policy
This Privacy Policy explains what information DeskAndSite processes for the AI receptionist software and any optional website services, and how we handle that data.
Last updated: June 28, 2026
Information we collect
We may process contact details, business information, opening hours, FAQ material, call metadata, call transcripts or summaries, booking details, website content, form submissions, domain settings, and product usage data.
When you use our website, we may also process basic technical information such as browser type, device information, and usage data.
How we use information
We use information to provide the AI receptionist software, structure inbound calls, route inquiries, send owner updates, perform website work, and improve the service.
We may also use information to communicate with you about your account, billing, support, or service-related updates.
Sharing with third parties
To deliver the product and optional services, we may work with third-party providers for telephony, voice AI, hosting, domains, email, analytics, calendar services, and related infrastructure.
We do not sell personal information to third parties.
Retention and security
We use reasonable technical and organizational measures to protect data, but no system can guarantee absolute security.
Data is retained only as long as needed to provide the product, support legitimate business needs, or meet legal obligations.
Your rights
Depending on your location, you may have rights to access, correct, delete, or object to certain personal data processing.
Requests can be sent to hello@deskandsite.shop.
Contact
If you have any questions about this Privacy Policy, contact us at hello@deskandsite.shop.